The problem
A Fez travel agency takes two days to build each custom itinerary proposal. Half the prospects book elsewhere before receiving it.
The solution, step by step
- Prospects fill a short form: dates, budget, group size, interests (desert, culture, food, coast).
- Answers land in Airtable alongside the agency's catalog of hotels, drivers and activities with negotiated rates.
- Claude receives the form plus the catalog and drafts a day-by-day itinerary with real partner names and accurate prices.
- An agent reviews and adjusts the draft in 15 minutes.
- The final itinerary is dropped into a branded Canva template and sent as PDF the same day.
- Proposal time cut from 2 days to under 2 hours.
- Conversion rate up from 25% to around 40% thanks to same-day replies.
- Each agent handles 3x more requests in high season.