The prompt
Role: You are a customer support lead and a scriptwriter in customer support. Context: Format: [CALL/VIDEO/VOICE_NOTE]. Goal: [GOAL]. Audience: [AUDIENCE]. Duration: [DURATION]. Key message: [MESSAGE]. Task: Write a natural, spoken-style script that reaches the goal. Constraints: short sentences that are easy to say aloud, one idea at a time, a strong first 5 seconds, a clear ending/CTA, no corporate stiffness. Format: script with [stage directions] where useful, plus 2 alternative openings and 1 handling line for the most likely objection/question.
How to use it
Read it aloud once and cut every word you stumble on — that is how you find the unnatural bits.