AI for Business Leaders

Key categories: process automation, customer-facing AI, decision support, content generation, knowledge management. Each has different costs, risks, and ROI timelines.

90-day assessment: audit processes (wk 1-2), identify opportunities (wk 3-4), run pilots (wk 5-8), measure and plan scaling (wk 9-12).

AI projects differ: data before code, probabilistic results, business metrics, budget for experimentation. Use CRISP-DM framework.

Evaluate: accuracy, speed, cost, security, support. ROI = time saved × cost + revenue impact - tool cost. Most pay for themselves in 3-6 months.

AI literacy across org, AI champions per team, governance policy, celebrate quick wins, address fear with transparency. AI augments people.