Jailbreaking is the practice of crafting prompts that trick an AI model into bypassing its safety rules and producing content it was designed to refuse, such as harmful instructions or confidential data. Attackers use role-play scenarios, encoded messages, or elaborate hypotheticals to fool the model. For a business deploying a customer-facing chatbot, jailbreaking is a real risk: a manipulated bot could insult clients, reveal internal policies, or promise illegal discounts. Regular red-teaming and layered guardrails are the standard defenses.